Why it works
Hospitality and tourism is one of the largest global industries, and as a career and technical education field it prepares students for a wide range of careers (event planning, lodging, food service management, travel and tourism, recreation). Strong programs combine professional skills (customer service, communication, professionalism), business and operations knowledge (management, marketing, finance in a hospitality context), and authentic, hands-on and work-based learning, with industry certifications and real career connections. Teaching it well means building genuine professional and business competencies through applied experience, not just surveying the industry.
The research: CTE and hospitality education standards.
The run-of-show
Choose your slot. The agenda, timings, and length update to match.
The core activity: teach professional and business competencies
Teachers leave with a unit building professional skills, business knowledge, and careers.
- Pick a hospitality or tourism topic or unit.
- Build professional and customer-service skills.
- Teach the relevant business and operations knowledge.
- Use hands-on and work-based learning, and connect to real careers.
Facilitator notes
- Build professional and customer-service skills.
- Teach business and operations, and use hands-on and work-based learning.
- Connect to careers.
Adapt it
- <b>Middle school:</b> exploration, service skills, careers.
- <b>High school:</b> professional and business skills, certifications, work-based learning.
- <b>All settings:</b> professional skills, business knowledge, hands-on, careers.
Participant handout
One page for every teacher. Print it, or save it as a PDF.
Hospitality & Tourism: competencies and careers
<b>A vast career field:</b> professional and customer-service skills, business knowledge, and hands-on, work-based learning.
- The hospitality or tourism topic or unit:
- The professional and customer-service skills I build:
- The business and operations knowledge I teach:
- The hands-on and work-based learning:
- The career connections:
Make it stick
Competencies and careers:
- Build professional and business competencies.
- Use hands-on learning.
- Bring a hospitality lesson to the next PLC.